Refund policy

At Rollixio, we want you to shop with confidence.

If your order arrives damaged, defective, or significantly different from what was described, please contact us within 14 days of delivery. We will review the issue and, if approved, offer a replacement or refund.

To be eligible for a return, the item must be unused and returned in its original condition and packaging.

Refunds are processed to the original payment method once the returned item has been received and inspected. Processing times may vary depending on your payment provider.

Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

For any return or refund requests, please contact our support team before sending an item back.